We take great pride in all of or products. From green to ground we are constantly tasting, and testing our products. From the time that we receive our green pre approval samples, from several months after packaging we are tasting and testing the coffee to be certain that you receive the best possbible and consistent coffee.
All coffees purchase via the internet are roasted to order. There is nothing kept in inventory; you will receive coffee that is roasted either on the day of or day before shipping. We guarantee freshness and quality in all of our products.
On the wholesale level we roast code all coffees. Our delivery drivers check all products upon delivery for properly rotating stock. We also offer training at our facility to train baristas and management how to properly brew their coffee, and maintain their equipment according to their application.
On the retail level all packages are date coded and are able to be internally traced to the lot of green coffee, roast date and time, and batch number. If you are unhappy with any product purchased at the retail level let us know and we will be sure to investigate the issue and refund your coffee.